Shipping & Delivery

DO YOU SHIP WORLDWIDE?

We offer insured and tracked shipping to locations all around the world!

Delivery takes 7 to 30 business days depending on your location and may be affected by holidays and peak seasons.

WHEN WILL MY ORDER BE PROCESSED?

We want to make sure you get your items as quickly as possible. When ordering, please make sure you select the correct model and color because modifications to your order will have to be made within 12 hours of the purchase.

Orders will be processed within 1 to 3 business days of ordering and shipped out the next day after the processing has completed. 

All orders are handled and shipped out from our warehouse in USA, UK, AUS, Singapore, China or Hong Kong. Please allow extra time for your order to be processed during holidays and sale seasons.

SHIPPING CONFIRMATION

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. 

DELIVERY

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

CANCELLATION/CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

Please note that any orders that have already been packed or shipped cannot be cancelled.